Pophie Support
Get Started
Download App
Get the Pophie app for iOS and Android.
Quick Start Guide
Nine steps from powering on to your first conversation.
User Manual
Read the full Pophie user manual online.
Feature Guide
A complete overview of everything Pophie can do.
Troubleshooting
Fixes for the most common issues.
FAQ
Quick answers to the questions we hear most.
Subscription Plans
What Free, Standard and Pro each unlock.
Privacy Protection
How Pophie protects your personal privacy.
Service
Order Status
View and track your orders in your account.
Device Information
View your device's serial number, activation date, warranty, and live status in your account.
Report a Problem
Tell us what went wrong and attach photos or videos.
Online Repair Request
Submit a repair request and follow its progress.
Returns & Warranty Policy
Warranty coverage, returns, and repair pricing.
Tutorial Videos
Alive Even When She's Quiet
Why Her Gaze Feels Alive
She Speaks with Body Language
Waking Up, Not Booting Up
Petting Calms Her Down
Being Picked Up & Startled Moments
No Buttons — Voice & Skills
Her Moods & Emotional Reactions
Taking Photos & Speaking Up
